Our Promise to You
In every dealing with Sigmatech, we will be focused on the client and their needs. We are the trusted advisor, and will unburden our customers of their problems and provide reliable, caring & personal service with integrity.
All of our technicians are Certified Microsoft Systems Administrators, which qualifies them to work with enterprise networks, servers, and software. This is backed by a minimum of three years experience working in IT support, and further supported by Sigmatech’s tried-and-tested systems deployment guidelines and documentation.
Our technicians will take care of the entire support process, from start to finish, to ensure your issue is solved. We’ll liaise with service providers or software developers and ‘talk tech’ to ensure no time is wasted in translation.
Our technicians don’t mark a problem as solved until they’ve tested it themselves. This ensures nothing is missed along the way, and that you get a smooth and predictable IT experience.
To make good decisions, we believe you need the whole story. Sigmatech’s technicians are able to explain complex technical subjects in an easy to understand fashion, meaning you can make an informed decision on your IT systems.
Trusted, experienced and caring technicians who love solving problems. Your dream IT team is just a call away.
Fast, stable and secure connections supported by our Brisbane team.
Proactive support and peace of mind for law firms.
Our Australian cloud lets you work from anywhere and quickly scale up or down. Certified reliability, maximum performance.
IT is holistic – you can’t simply provide IT support; you have to take ownership of the entire environment if you want to deliver a great outcome. Since we provide all aspects of a company’s IT infrastructure, we can deliver better quality of service, better customer service, and deliver complex solutions that our competitors can’t.
With our affordable and flexible Totalcare IT support package, enjoy the peace of mind that comes with knowing that a dedicated and experienced team of IT professionals are keeping your systems running like clockwork.