Service Agreement

This page sets out the terms that govern services provided by Sigmatech IT Services (Cytek Pty Ltd, ABN 13 651 109 867).

It contains two documents that work together: our Service Agreement and our Support Commitments.

How these terms apply

By requesting a quote, accepting an order, paying an invoice, or continuing to use our services, you accept and agree to be bound by these terms. Click the links below to view the PDF:

Service Agreement effective 16/03/26

Support Commitments effective 01/04/26

Updates

We may update these terms from time to time, the current version is always published on this page.

Questions

If anything here is unclear, contact us at support@sigmatech.com.au or 1300 724 817 and we’ll talk it through.