Your Dream IT Team

Our experienced team offer a comprehensive range of services - from ad-hoc support requests to full-scale IT infrastructure management.

Remote & On-Site Technical Support

Systems Monitoring & Reporting

Remote Working Solutions

Helpdesk Outsourcing

Proactive Maintenance

Backup & Disaster Recovery

RESPONSIVE

Our Help is Only a Click Away

Our world class remote management system allows for instant remote technical support to your computer or server. The way we build out clients’ systems ensures we can provide 95% of our support remotely, meaning we can get you business moving quicker.

SECURE

Simple Solutions for Complex Problems

With Sigmatech’s managed IT services and support packages, you have a single point of contact for all aspects of your IT infrastructure – meaning you don’t have to deal with multiple vendors or grapple with technical service providers.

SECURE

Secure Business Continuity

Our services are designed to provide the maximum security for your business,  with minimal downtime. Using Australia’s only tier-4 certified datacentre, our systems have multiple backups and redundancies for maximum reliability. All of our equipment is backed by next business day onsite service warranty, to ensure your business runs smoothly.

FIXED-PRICE

Fixed-Cost Support Plans

With Sigmatech’s Totalcare Support package, receive unlimited professional IT support for a fixed monthly rate. A flat monthly rate means staff can contact Sigmatech for help directly without managers having to value-check the cost of the support call, and guaranteed response times give you peace of mind.

Complete IT Infrastructure Support
With Totalcare

IT is holistic – you can’t simply provide IT support; you have to take ownership of the entire environment if you want to deliver a great outcome. Since we provide all aspects of a company’s IT infrastructure, we can deliver better quality of service, better customer service, and deliver complex solutions that our competitors can’t.

With our affordable and flexible Totalcare IT support package, enjoy the peace of mind that comes with knowing that a dedicated and experienced team of IT professionals are keeping your systems running like clockwork.

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Ready to resolve your IT frustrations?

Book a free consultation today.